Our Results > Overview

Case Studies

Our unique combination of expertise allows us to develop innovative solutions that ensure we fulfill our mission. Our work spans four key areas: business process improvement, IT solutions, advanced analytics and policy diagnostics, and public policy evaluation and design. We build long-lasting relationships with our public local, state and federal and non-for-profit clients through highly personalized services and the delivery of unique solutions and insights that enable them to increase efficiency and meet their organizational goals. Read about some of our recent projects, the solutions we deployed to meet our clients' needs and the results they were able to harness.

 
Featured
TECLAB - Towards Effective Courts and Coordinated Labour Justice
TECLAB - Towards Effective Courts and Coordinated Labour Justice
Read More →
Digital Platform for Regulatory Burden Reduction for the Government of Ontario
Digital Platform for Regulatory Burden Reduction for the Government of Ontario
Read More →
Competitive Municipalities Project: Smart Regulation/Business Engagement
Competitive Municipalities Project: Smart Regulation/Business Engagement
Read More →
Optimization of Information Exchange in Nuevo León
Optimization of Information Exchange in Nuevo León
Read More →
Study of the Regulatory Excellence Program
Public Policy Design
Study of the Regulatory Excellence Program
Public Policy Design
Read More →
Public Policy Design
Client: CONCAMIN (Industrial Chambers Confederation)
IT Solutions, Business Process Improvem, Advanced Analytics
Client: CONCAMIN (Industrial Chambers Confederation)
IT Solutions, Business Process Improvem, Advanced Analytics

 

The Great Alliance for Competitiveness lacked a specialized tool to evaluate and monitor its projects and programs.

Ergo’s Solution: We developed a platform that aides in the impact assesment of the projects and programs that will form part of the National Competitiveness Agenda.

Read More →
IT Solutions, Business Process Improvem, Advanced Analytics
Client: Ministry of Foreign Affairs, Mexico
Public Policy Design
Client: Ministry of Foreign Affairs, Mexico
Public Policy Design

Consulates in the United States were facing increased delays, poor processes and lack of standards for customer service.

Ergo’s Solution: Implement process standards for consular documentation services in 30 Mexican consulates that resulted in improved services.

Read More →
Public Policy Design
Public Policy Design
Client: Ministry of the Economy, Mexico
Public Policy Design

The Ministry needed greater control over the activities of standardization and conformity assessment of the Directorate General of Standards (DGS).

Ergo’s Solution: The Group rigorously analyzed the legal framework and operations to identify inefficiencies. It redesigned current administrative processes and designed new processes.

Read More →
Public Policy Design
evidence-based management
Public Policy Design
Ministry of Economy, Saskatchewan
Public Policy Design

Information regarding regulatory requirements were spread across many organizations in the province of Saskatchewan, making it hard for users to identify and comply with all the requirements.

Ergo’s Solution: Develop, deploy and support a province-wide regulatory information database to serve as the single source of information regarding regulatory requirements.

Read More →
Public Policy Design
Business Process Improvem
Client: Ministry of the Interior, Mexico
Business Process Improvem

The Ministry of Interior needed to monitor the implementation of the reform to the criminal justice system.  They required a system of performance indicators to track progress.

Ergo’s Solution: Ergo developed an online information system based on its proprietary Mētis™ engine of performance indicators and developed a deployment strategy and training courses.

Read More →
Business Process Improvem