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IT Solutions
Many institutions still depend on emails, spreadsheets, or manual paperwork to manage requests, documents, or internal coordination. These methods often result in delays, confusion, and limited visibility across teams. Ergo addresses these challenges by delivering technology that brings clarity, efficiency, and structure to complex operations.
MetisBPM, our institutional process platform, is developed and managed by experts. It enables organizations to work more effectively without requiring technical expertise. Clients remain focused on their mission while we ensure that operations run smoothly.
It’s not just software. It’s a solution — and we deliver it.
Purpose-built tools for institutional challenges
Ergo develops digital tools tailored to the operational realities of public institutions. Each product is built on MetisBPM and addresses specific use cases.
Metis SAC supports local governments in managing citizen reports by directing each request to the appropriate area, maintaining traceability, and automatically notifying citizens throughout the process.
AlexIA assists judicial teams in organizing case files, drafting rulings, and accessing relevant legal references through an AI-trained assistant, improving the quality and timeliness of decisions.
The National Competitiveness System allows agencies to register, evaluate, and monitor public programs with clear indicators and measurable results. It is currently in use by Mexico’s Ministry of Economy.
Hermes enables better coordination across departments by centralizing institutional documentation and implementing validated workflows. It has improved consistency and collaboration within AMEXCID.
Metis NMX is designed for managing Mexican Technical Standards, providing organizations such as CANACERO with full control over the creation, update, and publication of regulatory content in a legally compliant environment.
Each of these tools reflects Ergo’s commitment to solving real problems through reliable, scalable technology that adapts to each client’s structure and priorities.
Product integration
To deliver real value, an IT solution must integrate effortlessly into the client’s existing environment. Ergo brings deep experience in ensuring that its platforms work in harmony with the systems, tools, and infrastructure already in place, allowing organizations to modernize operations without disruption, unnecessary complexity, or costly transitions.
IT strategy and planning
Through our unique expertise in IT services and products, we help our clients design IT strategies and invest strategically in IT and AI tools in order to meet short-term and long-term goals.