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Case Studies: IT Solutions

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Client: CONCAMIN (Industrial Chambers Confederation)
IT Solutions, Business Process Improvem, Advanced Analytics
Client: CONCAMIN (Industrial Chambers Confederation)
IT Solutions, Business Process Improvem, Advanced Analytics

 

The Great Alliance for Competitiveness lacked a specialized tool to evaluate and monitor its projects and programs.

Ergo’s Solution: We developed a platform that aides in the impact assesment of the projects and programs that will form part of the National Competitiveness Agenda.

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IT Solutions, Business Process Improvem, Advanced Analytics
Client: Office of the Federal Attorney General for Consumer Affairs (PROFECO)
IT Solutions
Client: Office of the Federal Attorney General for Consumer Affairs (PROFECO)
IT Solutions

PROFECO lacked an integral information and process system that effectively connected its offices which resulted in inefficient processes and customer services.

Ergo’s Solution: From 2002 to 2005 The Ergo Group advised PROFECO in the conception, design and implementation of the first ever integrated, agency-wide Citizen Relationship Management System (an Oracle based system entitled SIIP). The services included the security of the system, trials, trial appeals, and business intelligence, among others.

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IT Solutions